FAQs
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You can get on touch with the Your Babiie team via our online form on our Contact page.
Orders placed before 12:00 p.m. PST Monday through Friday will take 3-5 days to process prior to shipping, excluding major holidays. Orders placed on Saturday, Sunday and major holidays will begin to process 3-5 days on the next business day. Standard shipping: Up to 5 business days Expedite Shipping: 2 business days
If for any reason you are not happy with a product you have purchased from us, please visit our Contact page and we will advise you on the next steps.
If part of your order is missing please visit our Contact page, let us know the issue then we will advise you on the next steps.
Once we have agreed that a refund is due, it may take 7-10 working days for this to be processed.
You can read more about your Warranty here.
Visit the Register my Warranty page which can be found in the footer links under 'Customer Service', or simply click here.
You can read more about your Warranty here.
If you would like to return your item please visit our Contact page and get in touch.
Yes, please visit the Product Manuals page where you can download all our Manuals.
For the majority of our products we suggest that you clean them by hand with warm water and a mild detergent. Machine washing and drying can cause colors to run and materials to shrink or get damaged.
Please refer to the Instruction Manual of your product.
Other parts will fit your stroller as long as they belong to the same model. E.g. you could swap your blue chevron CONRINTHIA hood for a pink chevron one but it must be a CORINTHIA model hood.
Please refer to the Specifications quoted on the product page on the website.
Please refer to the Specifications quoted on the product page on the website.
Please visit our Retailers page to find out more.
Unable to find satisfactory answers?
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